Frequently Asked Questions
The easiest way to clean sterling silver jewellery is with a soft silver polishing cloth.
If your jewellery needs a deeper clean, use warm water with a small amount of mild washing-up liquid, gently clean with a soft cloth, rinse thoroughly and dry completely.
When you’re not wearing your jewellery, store it in a dry jewellery box or pouch to help slow down tarnishing.
No. We do not recommend wearing gold plated jewellery in water.
Regular exposure to water, swimming pools, the sea and even frequent showering can cause the gold plating to wear more quickly. To keep your jewellery looking beautiful for as long as possible, always remove it before getting it wet.
Gold plated jewellery requires a little extra care to keep it looking its best.
We recommend removing it before showering, swimming, exercising or leeping. Avoid direct contact with perfumes, fake tan, moisturisers and leaning products, as these can affect the gold plating over time.
When you’re not wearing your jewellery, tore it in a soft pouch or jewellery box to help protect the finish.
Gold plated jewellery can naturally fade or wear over time, particularly if it is worn every day or exposed to water, perfumes, lotions or cleaning products.
With the right care, your jewellery will stay beautiful for much longer. We recommend removing it before showering, swimming or exercising, avoiding direct contact with perfumes and skincare products, and storing it in a jewellery box or pouch when not being worn.
Many of our gold plated pieces can also be professionally re-plated to give them a fresh new finish when needed.
9ct gold is highly resistant to tarnishing and is designed to last for many years.
Like all jewellery, it may lose some of its shine over time due to everyday wear, but this can usually be restored with professional cleaning or polishing.
With the proper care, 9ct gold jewellery will remain beautiful for generations, making it an excellent choice for everyday wear and special occasions alike.